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Cookies and Consent on Websites: The Overview for Operators and Agencies

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Many websites show a cookie banner and consider themselves legally safe. Our audits regularly show the opposite: services load before anyone consents, descriptions are incomprehensible, and some banners would not be needed at all. This overview organizes the key questions about cookies and consent and points to the detailed articles.

The key points in brief

  • You need consent as soon as your website stores information on the end device or reads it there and this is not strictly necessary. That covers cookies, but also local storage and browser fingerprinting. Consent is also required for the analysis of user information for the purpose of further behavioral analysis (tracking).
  • A consent tool does not make a website compliant with data protection law by itself. What matters is what is actually loaded before consent is given.
  • The best consent is the one you do not need. Many services can be replaced by privacy-friendly alternatives, and then the banner is no longer necessary.
  • Check your website yourself instead of relying on vendors' promises.

When consent is required

Two laws are decisive. Section 25 TDDDG (formerly TTDSG) governs every access to the end device, meaning the storing and reading of information. Without consent this is only permitted if it is strictly necessary for a service the user has expressly requested to work. The GDPR additionally governs the processing of personal data that arises in the process. Which cookies are allowed without consent is explained in Cookies and the TDDDG: Which cookies are allowed without consent?. Where the line of technical necessity lies is shown in Website cookies: What may be used without consent?.

Whether cookies are personal data at all is decisive for fines: Cookies: Personal data or not?. The same rules apply to techniques without cookies, such as browser fingerprinting. Not every file request, however, has to be treated like a cookie: Should file requests on websites be treated like cookies?. Even security cookies are not automatically allowed, as the example of CSRF cookies shows. An overview of common services is provided by the checklist for website tools: When is consent required?.

You can find the wording of the provision with explanations at Section 25 TDDDG: Protection of privacy on terminal equipment.

Which cookies does your website set?

Before you decide on a banner, you should know what your website actually stores and loads. The guide: Finding all cookies a website uses walks you through the check in the browser step by step. Basics and common misconceptions are explained in Cookies: Basics, facts and common misinformation and Cookies and data protection: The invisible danger on the web.

Which cookies and services does your website load before anyone consents? The free website check shows you in a few seconds. Check your website now

Consent tools: What they do and what they do not

Consent management platforms promise to block services automatically until consent is given. In practice, browsers load many files in parallel, and a tool that itself has to be loaded first often arrives too late. Why this is so is shown in Consent management platforms: How reliable are cookie tools? and Cookie popups: Five reasons why they cannot work. How widespread the problem is, is demonstrated by the test Cookiegeddon: The failure of all consent tools.

You can check whether your own tool works correctly: Consent tools on websites: How to check whether they are GDPR-compliant. There are practical tests of individual providers:

Obtaining consent correctly

If you need consent, it must be given freely, in an informed manner and before the first access. What this involves is summarized in the checklist for legally compliant consent requests. What understandable descriptions look like, and how not to do it, is shown in Cookie popups: The best cookie descriptions. A frequent mistake is a tag manager that already loads before consent: Loading Google Tag Manager only after consent.

Central consent management (PIMS, Section 26 TDDDG)

Instead of consenting on every website individually, visitors are supposed to store their settings in a central place. The basis is Section 26 TDDDG

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About the author on dr-dsgvo.de
My name is Klaus Meffert. I have a doctorate in computer science and have been working professionally and practically with information technology for over 30 years. I also work as an expert in IT & data protection. I achieve my results by looking at technology and law. This seems absolutely essential to me when it comes to digital data protection. My company, IT Logic GmbH, also offers consulting and development of optimized and secure AI solutions.

Cookies und Einwilligung auf Websites: Der Überblick für Betreiber und Agenturen